Wikipedia:撰写者约定俗成的规则
维库，知识与思想的自由文库
Disputes are all too easy to get into online, especially on a Wiki, where complaints outnumber compliments by nearly 100 to one. As a result, egos get hurt easily in editing. Online disputes can be easily experienced, because there is so little in the way of body language and positive reinforcement, as well as societal repercussions for bad behaviour. Lets try to remember that behind that bald text there sits and types another person, who very probably is here for the same reasons you are.
Don't forget that people have strong feelings about their contributions, and would much prefer a compliment, article improving edit, or constructive criticism to a revert and a flame. As you may have noticed, the response isn't usually a heartfelt apology, but rather an urge to strike back. Don't do it. The talk pages should give the opportunity to prevent and assuage bruised egos. Most of all, they're a place to discuss the article and forge agreement regarding the improvements to be made. Avoid personal remarks which are other than complimentary. A good rule of thumb from behavioural psychology is to provide 5 compliments for every one complaint. This is the ratio proven most effective for altering the behaviour of others in a manner agreeable to oneself.
[编辑] Here is a list of tips on working toward agreement:
- Always observe Wikiquette.
- Sign and date your posts on discussion pages.
- Keep in mind you have a point of view
- Always make it clear to others what point you are addressing, especially in replies
- Quoting a post is O.K., but stating how you interpreted it is better. Before proceeding to say that someone is wrong, concede you might have misinterpreted him or her.
- If another disagrees with your edit, provide good reasons why you think it's appropriate.
- Concede a point, when you have no argument against it. Declare when your disagreement is based on intuition or taste.
- Work toward consensus
- Don't filibuster
- Avoid labeling: Descriptions like "sexist" and "poorly written" make people defensive. This makes it hard to discuss articles productively.
- When taking issue with another editor, do not say "this is". Bear in mind there may be alternative explanations.
- If you say something and later wish you hadn't, tell the other person. The ability to admit when you are wrong is an editorial virtue.
- Give praise as often as possible.
- Don't forget to to apologise, if you irritate or upset someone.
- If polite discussion fails, take a break if you're arguing or recommend a break if you're mediating.
- Follow the three revert rule - never revert the same page more than three times on the same day.
- Give good edit summaries, so your actions are clear and transparent.
- In any case, try to fill the edit summary the best you can, don't leave it blank.
[编辑] Defensive strategies
Who are we kidding? Harsh words will get flung around on occasion. Remember, some of us are only 12 years old. Also, seemingly anyone can regress to 12 for short periods of time. Here's some things you can do when someone goes ballistic, vindictive, or anything else off-course from polite.
- Just ignore it. You are not required to respond, and negative comments often don't deserve it.
- Alert your antagonist that they have hurt your feelings. That's what's really the trouble, and it's more certain to elicit sympathy than anger, rules lawyering or WP:POINT. You are even more likely to receive an apology if the person who offended you hasn't realized it, which is very often the case.
